The Strathallan
550 East Avenue
Rochester, NY 14607
(585) 461-5010
Quatela Center for Plastic Surgery
973 East Avenue
Rochester, NY 14607
Phone: (585) 244-1000
Monday–Friday: 8:30 a.m.–5 p.m.
Quatela Center for Plastic Surgery
973 East Avenue
Rochester, NY 14607
Phone: (585) 244-1000
Monday–Friday: 8:30 a.m.–5 p.m.
About Our Rochester, NY, Plastic Surgery Office
Quatela Center for Plastic Surgery
973 East Avenue
Rochester, NY 14607
(585) 206-7115
Hours of Operation
Monday–Friday: 8:30 a.m.–5 p.m.
Parking
Free parking is available in our private lot behind the house. The door to access the practice is located in the back of the house via the wheelchair-accessible ramp.
See our beautiful office for yourself and experience the difference of the Quatela Center for Plastic Surgery. Request a consultation online, or call our office directly at (585) 244-1000 to schedule your appointment.
The Quatela Center for Plastic Surgery is located in the Lindsay House, one of the most recognizable and beloved historic structures in Rochester, New York. Built in 1878, the Lindsay House was the primary residence of the influential Lindsay family until the 1940s. Lovingly restored by Dr. Quatela, the Lindsay House still serves men and women of the region while also securing its place in Rochester’s rich history.
The Quatela Center occupies the house in its entirety, with our clinical practice and surgical center on the ground floor and medical spa on the third floor. Within these walls, patients plan procedures such as facelift and breast augmentation by looking through before-and-after photos and discussing their goals with our team.
Adjacent to the Quatela Center is the Carriage House, our private, postoperative recovery suite where you can rest comfortably overnight under a nurse’s supervision.
If you’re visiting us from Syracuse, please visit our page exclusively for our neighbors in Syracuse.
- Head west on I-90 toward Buffalo.
- Use the right 2 lanes to take Exit 45 for I-490 toward Rochester.
- Continue onto I-490 West.
- Take Exit 19 for Culver Road.
- Turn right onto Culver Road.
- Turn left onto East Avenue.
- Note: This is primarily a residential area. If you pass Wisteria Flowers and Gifts on the right, you’ve gone too far on Culver.
Driving Directions From Buffalo, NY
If you’re visiting us from Buffalo, please visit our page exclusively for our neighbors in Buffalo.
- Head south on I-190 South toward I-90/NY-5 West/Skyway.
- Use the left 2 lanes to take Exit I-52 to merge onto I-90 East toward Buffalo Airport/Albany.
- Take Exit 47 for I-490 toward NY-19/Leroy/Rochester.
- Continue onto I-490 East.
- Take Exit 19 for Culver Road.
- Turn left onto Culver Road.
- Turn left onto East Avenue.
Driving Directions From Auburn, NY
- Head west on US-20 West/Arterial West.
- Turn right onto NY-318 West.
- Turn right onto NY-414 West.
- Turn left onto the ramp to I-90 West.
- Keep left at the fork, follow signs for I-90 West, and merge onto I-90 West.
- Use the right 2 lanes to take Exit 45 for I-490 toward Rochester.
- Continue onto I-490 West.
- Take Exit 19 for Culver Road.
- Turn right onto Culver Road.
- Turn left onto East Avenue.
Recommended Rochester, NY Hotels
For added convenience and comfort following ambulatory surgery, some patients choose to stay in a supervised setting at our Carriage House on their first postoperative night. Whichever option you choose, our Patient Consultant can help you with the logistics.
A Reputation Built on Results
Oct 21, 2021
I am beyond OBSESSED with my results. Dr. Amalfi is an amazing surgeon—and person. She is kind, caring, respectful and wonderful to work with. She listened, answered all of my questions, and put my mind at ease from day one. Dr. Amalfi and her lovely staff made my experience with my breast implant and lift truly exceptional! You will NOT be disappointed with her skill and expertise. She is a perfectionist and will give you the absolute most beautiful results! The day I had my surgery, Dr. Amalfi called to check-in on me that night and was there to answer any questions that came up after my surgery. Everything was so well organized, the facility was beautiful and very clean. I didn't feel overwhelmed once, whether it was about financing, the actual procedure, healing, anything. Everything is beautifully laid out for you so there is no confusion or worries. There were no surprises during my healing process because she was so informative. It was a pleasant experience that exceeded my expectations and was so worth it!! Thank you Dr. Amalfi and your amazing team. I could not be happier with my results.
Oct 21, 2021
Great place for plastic surgery I just had an abdominoplasty done and I am amazed at the results. The center is great from the nurses to the staff and the surgeons at great I would definitely recommend the Quatela center to anyone interested in feeling and looking better. Thank you all.
Oct 20, 2021
I absolutely recommend Dr Amalfi and her staff at the Quayle’s center for plastic surgery! Every step of the way someone was there to answer my questions and give that reassurance that everything was going to turn out fine .Dr Amalfi worked her magic to get me back to looking like my old self . I’m very glad I went with the liposuction route with a time constraint of time off from work it seemed like the easiest route for me . Within a week post op I was back to work and a month later back to all my normal activities! Thank you Dr Amalfi for giving me my confidence back!
Oct 13, 2021
I had a rhinoplasty by Dr. Quatela 6 months ago and cannot even put into words just how happy I am with the results. I’ve wanted to do this for so long but when it finally came time to take all the steps I was really nervous and scared. The whole team at The Quatela Center was absolutely amazing and made me feel so comfortable and confident that I was making the right decision for myself. Dr. Quatela is so knowledgeable and skilled and I’m so glad that he was my surgeon. This is the best thing I’ve ever done for myself and my self esteem.
Oct 11, 2021
Great experience, results and customer care is top notch. Dr. Lee is extremely knowledgeable, kind and takes the time to explain the process and answer questions. Very happy with my results.
Oct 6, 2021
I would highly recommend the Quatela Center as the best in Rochester. You are in good hands with Drs Amalfi and Quatela. They are highly qualified and have great eye for esthetics.
Sep 30, 2021
It took me quite a while to get the courage up to go through with a breast reduction surgery. Dr. Ashley Amalfi at the Lindsay House Surgical Center and her team immediately put my fears at ease. They were very helpful with getting health insurance approval and reaching out to my other doctors to prepare and discuss the surgery. Dr. Amalfi is a wonderful surgeon and her team is kind, caring and professional. It is rare to find a doctor that combines personal care for a patient as a unique individual and provide outstanding professional medical care. The nurses put me at ease during the prep and the anesthesiologist took the time before the surgery to talk and reassure me. I went in with complete trust and confidence in Dr. Amalfi. I couldn’t be happier with how the surgery went and with the results.
Sep 20, 2021
Dr. Lee took the time to listen to my concerns and create a plan that worked for me. It is so refreshing to be heard and made my experience and results excellent.
Sep 9, 2021
Got a rhinoplasty with Dr. Heather Lee and it was none less than amazing all around. From the consultation process to the surgery to post-op appointments I couldn’t have asked for anything better. The entire staff made me feel at home and safe during a nerve racking and new experience.
Sep 9, 2021
From the moment I walked into the Quatela Center for my first surgery consult, I knew I made the right decision to get my septorhinoplasty there. From the beautiful, immaculate building to the kindest, most organized staff (including my amazing surgeon Dr. Lee), there was not a doubt in my mind the Quatela Center was the best choice for me. Everything was so well organized, I didn't feel overwhelmed once - whether it was about financing, healing, anything - everything is beautifully laid out for you so there is no confusion or worries. There were no surprises during my healing process either because everyone is so informative. Dr. Lee was so amazing to work with and truly cares about her work. She always greets me with a warm smile and is genuinely excited to see the progress not only of my healing rhinoplasty, but the function of my breathing as well. I would choose Dr. Lee over and over again, and recommend her to anyone!
Aug 27, 2021
The moment I met Dr. Amalfi, I knew she had my trust. She was honest, present and kind during each appointment, including day of surgery. I have never met a doctor so present with her patients. I have a unique cardiac history, and due to this, my nervous were high. She put me at ease, and this made me want the surgery more than ever, as I truly felt she had my best interest at heart. I will forever be grateful for her, as she provided me with confidence and reassurance, I had been lacking. Her use of Evidence based practice, critical thinking and expertise, along with her passion for plastic surgery, will have me referring those interested in plastic surgery or injectables, to her! Thank you Dr.Amalfi! I would also like to add, the entire staff at the Quatela Center are wonderful! Emma was with me from consult to post op appointments, and seeing her friendly familiar face each visit, was so welcoming! She is so kind hearted and sweet! Melissa, patient consultant, was wonderful as well, keeping me updated and in touch with next steps. Pre op to post op, the team was great, again, keeping me updated on what was next, what to expect, and also skilled in their area of practice. The Quatela Center is truly a highly skilled center! Thank you!
Aug 18, 2021
Dr. Amalfi was kind, caring, respectful and wonderful to work with. She listened and answered all of my questions. The outcome of the surgery exceeded my expectations. She has made it possible for me to move past the scars that were there before. My confidence has sky rocketed.
Aug 11, 2021
I had a great experience with Dr. Koenig from start to finish. He was very thorough in our first consult and was very friendly and comforting before surgery. My results are better than I could have asked for. I will definitely be using Quatela in the future, should I decide to have more procedures done!
Aug 9, 2021
I’d like to thank Dr. Vito Quatela and staff for the outstanding service and professionalism I’ve experienced. When looking for a surgeon. I didn’t want someone who did a little bit of everything. I wanted someone who specifically specialized in faces … I wanted the Doctor, my Doctor would go to. I talked to a few cosmetic surgeons, and still didn’t get that ( I feel safe and confident feeling.)I continued to research, asked Questions, and listen intently to my medical friends. I wanted a surgeon that has knowledge, a lot of experience, and specialized in faces. Dr Quatela was recommended to me. When I called. The staff was professional, prompt, and informative. I couldn’t wait to meet him… the day of my consult after speaking with him . I knew Dr Quatela was the one. He took the time to explain procedures, listen to me about what I wanted to change, and articulated what was a realistic expectation. The day of my surgery Dr Quatelas team worked like a fine tuned machine. The nurses post op, pre op and surgical were comforting. The anesthesiologist amazing. After all he was breathing for me while I was under. Dr Quatela, 5 hours of tedious surgery….Astonishing!! I trusted completely. After surgery I was bruised, swollen and sore. As to be expected. Nothing intolerable. His work was complete. Now the rest was up to me. To follow instructions and details for the best recovery and best outcome… (it’s about team work here.) As the healing process began I could see the changes. With pictures it’s extremely encouraging to see where you began and the changes that have been made. I always said. I don’t mind maturing, and I value the wisdom that comes with age, but I don’t want the years of experience to show on my face. Dr Quatela did that for me. He gave me my confidence back. Every day I hold my head high looking as good on the outside as I feel on the inside. Thank you Dr Quatela and staff for all you’ve done. Their are no words to express my gratitude. You’ll definitely be seeing me again. Sincerely, Karen S.
Aug 6, 2021
Dr. Ashley Amalfi is amazing! she has been in my life since I was diagnosed with breast Cancer 4yrs ago 🎀 with reconstruction, there were many, many obstacles and I just had my 7th surgery...If I wrote a book I would title it..."You Don't Just get Breast Cancer!" Anyways, Dr. Amalfi is the reason I can look at myself in the mirror again AND smile 😃. Her caring bedside manor, attention to detail and surgical precision brought me to where I very happily am today. I would recommend her in a heart beat...she truly is one of the greats!
Jul 30, 2021
I had a rhinoplasty from Dr. Quatela and it was the best thing I ever did. The entire staff is amazing, so friendly and welcoming and professional. They make you feel right at home and cared for. My recovery and experience from start to finish was amazing. I would do it all again if it had to. I’m a year out now, and love love love my end result. It’s given me the confidence I was looking for and I can’t thank Dr. Quatela and his staff enough. I’ve told so many people about my experience and have and will recommend them time and time again!
Jul 29, 2021
Dr. Quatela is absolutely SUPERB and by far the BEST plastic surgeon you could ever ask for. I have been under his care for years and couldn’t be more pleased. He is compassionate and truly cares about his patients and their needs. His expertise is second to none! He has given me a more positive outlook on life and improved my self image. If I could rate him Ten plus plus I would! You couldn’t possibly be in better hands!
Jul 28, 2021
Dr. Quatela is absolutely the BEST plastic surgeon in the country! I have been under his care for all my facial needs for years. He has completely changed my outlook on life and on my personal concept of myself in a positive way. His expertise is beyond compare and superb in every respect. I. Puked recommend him More highly for all your facial plastic surgery needs.
Jul 27, 2021
Very professional and highly skilled surgeons. Dr. Quatela is very thorough and is a perfectionist. I have had so many compliments on my surgery. I am delighted with the natural results and will definitely continue to return when necessary.
Jul 26, 2021
This was a wonderful experience and I picked the perfect place!! All the nurses and doctors were great in helping me and it’s just an all around amazing team and I’m so glad I got to experience it!
Jul 26, 2021
Dr. Koenig is an amazing surgeon! He wants his patients to have the look they desire but also keeps in mind what is best for them as well. Loving my breast augmentation, my mother also went to Dr. Koenig for her augmentation as well and is very happy and recommended him to me. I have no complaints. Very caring and thorough.Thank you!
Jul 26, 2021
Professional, knowledgeable and very personable. Very pleased with how my lips turned out and she made me comfortable throughout the entire procedure. Highly recommend Dr. Amalfi!!
Jul 26, 2021
couldn't have had a better experience at the Quatela Center with Dr. Koenig as my Dr. exceeded all of my expectations and has literally changed my mindset and my life. My husband and I walked out of our initial consultation and we both knew we wouldn't have any other Dr operate on me. From start to finish the entire experience has been amazing.
Jul 21, 2021
Dr Amalfi is literally amazing! My whole experience with her and the entire Quatela staff was wonderful! Emma and Melissa were both so helpful!! Thank you girls! It will be hard to find the words to do Dr Amalfi the justice she deserves, but her talent and skill is out of this world, with the personality to match. I consulted with her for a breast implant revision after I previously had breast augmentation by another board certified plastic surgeon with over 30 years experience and had horrible results. After 3 years of being so unhappy with my breast, and looking into many options for revision.. I kept coming across Dr Amalfi and read nothing but great reviews. But, after my previous unsuccessful surgery I was afraid I was doomed and would be stuck with these unattractive/deformed breast forever. I knew it would not be easy fix; if there was even going to be a fix for me at all. So I admit, I was a bit hesitant to consult with Dr Amalfi as she is young compared to many other surgeons with less years experience. I cannot express how grateful I am that I chose Dr Amalfi! I genuinely believe I would not have received better results from any other surgeon. She is a true artist and should be so incredibly proud of herself and the work she creates. She truly makes you feel comfortable and shows she really cares about her patients. I will confidently recommend her to everyone.
Jul 15, 2021
I went to Dr. Amalfi for a labiaplasty procedure and I could not be more pleased with her work. Before this procedure, I was in constant discomfort, I couldn’t wear underwear and I felt very self conscious of this particular part of my body. Based on research and recommendations, I landed on the Quatela Medical Center for my procedure. Dr. Amalfi provides excellent service and creates a safe and comfortable environment for you to express your concerns and end goals of your procedure. The procedure itself is quick and painless and I was back on my feet and back to work in a week! I couldn’t have asked for better results or a better team to have performed my procedure. If you are looking to have this done with someone you can trust, Dr. Amalfi is that person!
Jul 14, 2021
I see DR Koenig got my lip fillers 👄 he’s the best. Very kind and professional 💜
Jul 7, 2021
Dr. Lee was recommended to me by another doctor at this practice. I was born with cleft lip and palate and had numerous surgeries to help the appearance of my nose and lip. When I went to my consult Dr. Lee was amazing and made me feel confident that she could help me with the appearance of my nose and lip and most importantly breathing through my nose. Her bed side manners are amazing and she did an amazing job on my rhinoplasty/septoplasty revision. About 5 months after surgery I inquired about lip injections and again Dr. Lee came through giving me a natural fullness look to my lips. Thanks for making me feel confident again!!!!
Jul 3, 2021
Simply LIFE CHANGING is the best way to describe my experience with Dr. Amalfi & the Quatela Center. Not only is Dr. Amalfi one of the sweetest & most wonderful people you'll ever meet, but Dr. Amalfi's incredible talent, skill & attention to detail has gifted me a new found sense of self confidence I've never known. I could not be happier with my results & I recommend everyone to go see Dr. Amalfi & Quatela. The patient care & skill level of the entire team is hands down the best you'll ever find.I can't offer enough appreciation to Dr. Amalfi & the entire team. Truly the best of the best!! Thank you Dr. Amalfi for changing my life & for being the amazing surgeon & woman that you are!!
Jun 24, 2021
Today I met with Dr. Lee for my consultation and treatment. I received one syringe of Juvaderm in my lips and cannot speak more highly of not only Dr. Lee herself but all of the staff as well as the facility. The staff all the way from the front desk to the examination room and then Dr. Lee herself were so friendly and inviting and made me feel so comfortable. The facility is absolutely gorgeous and luxurious. I submitted a consultation request online and received a prompt phone call the very same day to set up my appointment for just days away! I am so thrilled with my results and cannot wait to return. I would highly recommend Dr. Lee and will absolutely be returning to her for many years to come. I was told Dr. Lee is the best by other patients of hers that I know personally who referred me to her and I absolutely agree!
Jun 23, 2021
Dr. Lee was fantastic explained everything she was going to do before she did it. Took the time to listen to my concerns and what I was looking to achieve from today's visit. She is absolutely incredible!!!!
Jun 23, 2021
All experiences were great. I would recommend Dr Lee to everyone in need Of her services. Gil Henner
Jun 22, 2021
June 22, 2021 Early in Dr. Quatela's career (1990), I presented with a broken nose (from childhood) that had grown very crooked to block my breathing. Admittedly, it was also long, thin and had a noticeable bump. Dr. Quatela did rhinoplasty to correct my breathing and make subtle changes to the appearance of my nose. I could not be happier with the result, and I can honestly say it was a painless procedure. Any discomfort was addressed with medication and the recovery period was surprisingly short. Friends who have had the same procedure with others enjoy sharing details of their trials. I’m the smug one who remains silent. Recently I returned to Dr. Quatela’s care. I decided to stop pulling at my face, remove the bags under my eyes and tighten up the wrinkles and sagging skin near my mouth. What a difference! The outcome is even better than I expected. In recovery I made huge strides every day. I am very pleased and most grateful for the doctor's amazing skill.
Jun 18, 2021
I saw Dr. Amalfi for a mommy makeover and I couldn’t be happier with my results. The high quality of care and professionalism of the entire staff at the Quatela Center was outstanding. Dr. Amalfi truly went above and beyond before my surgery, the day of and post surgery to address all of my concerns. The quality and precision of care far exceeded my expectations. I highly recommend Dr. Ashley Amalfi and The Quatela Center for Plastic Surgery. After going through my surgery I wished I had done this much sooner. Thank you to everyone at Quatela who helped me along on this exciting journey.
Jun 17, 2021
Dr. Lee and her staff are exceptional to work with. She is not only compassionate and empathetic but her attention to detail and delicate touch are impeccable. Whenever I go to the center they make me feel so welcome, from reception, to Lisa (who brings a smile to my face with her bright and cheery personality) to Dr. Lee herself, who has a wonderful positive energy, that makes you feel comfortable the moment you meet her. I trust her implicitly with my care and trust her expertise in providing the best possible outcomes for her patients. The center is a truly uplifting experience and they make you feel safe, confident, and aware that you are in excellent hands. She has helped me see the face that used to look back at me from the mirror. I can’t thank her and her team enough. She is highly skilled at her craft and I can’t recommend her enough!
Jun 3, 2021
Absolutely adore Dr. Lee ! She is dynamic, professional and down to earth. From the front reception to Dr. Lee's assistant Lisa, everyone was easy to work with and provided me their utmost attention. I had an unpleasant experience with a different practice in the past. I should have trusted my gut back then and just went to the Lindsay House knowing they are well renown for their expertise and professionalism. Now I'll never look back. Dr. Lee will be my trusted provider from here on. I am so very pleased with the results of the injectable filler to my cheeks. I look 10 years younger and had no down time! I will recommend Dr. Lee to all my family and friends!
Jun 3, 2021
I highly recommend Dr. Lee and her staff at The Lindsay House. I was recommended by two family members. This was my first time having any procedure done and they made me feel like I was the star of the show 🌟. Thank you Dr. Lee and staff! ❤️
Jun 1, 2021
Today I had my one year follow up with Dr William Koenig for breast lift surgery my entire experience with both pre-and post op surgery was seamless and worry free. The entire staff couldn’t have made me feel more comfortable and at ease starting with the staff at the front desk right on through the entire surgical team I highly recommend Dr William Koenig or any of the staff members At the Lindsey House if you are considering any type of cosmetic procedure
May 28, 2021
I had a great experience with my whole surgery process. The staff were great at answering all my questions and making me feel comfortable through every step. I’m only 2 weeks post op and my results are already amazing!
May 26, 2021
Dr.Lee and the whole staff is warm, compassionate and truly cares for you and the results you are looking for. Dr. Lee has such a wonderful personality, attention to detail and an amazing bedside manner. When coming to Quatela I was nervous, unsure and wanted to hear my options. Dr. Lee, along with Lisa and every member of the team answered my many questions with grace and willingness to help. I LOVE Quatela and feel so excited every appt I have with them, just to see their faces. Dr. Lee gave me results of a rhinoplasty I am over the moon with. It looks like my new nose has been there my whole life because of how amazing Dr.Lee is. I initially chose the Quatela Center based on reviews, and I am thrilled to be able to leave a review having the same wonderful experience so many other patients have had. I am so grateful for Dr.Lee, the staff at Quatela and how comfortable, welcoming, and re-assuring my whole experience has been with them thus far. I couldn't recommend this practice enough.
May 19, 2021
Dr. Lee did a great job repairing the area where I had skin cancer just beneath my eyebrow. The staff are very friendly and warm.
May 11, 2021
Absolute amazing customer care. They worked fast, efficient, and demonstrated great teamwork. All staff members were attentive to any needs and request. Follow up by physician the day of surgery was phenomenal. When you call the office someone always answers the phone or returned my call in the same day to answer questions. Appointment times were quick in and out. I would recommend them 100 times over.
May 7, 2021
I can’t say enough wonderful things about Dr. Quatela and his entire staff. From the moment you walk through the door at the exquisitely restored Lindsay House you are treated like a guest, not a patient. Dr. Quatela is an incredibly skilled surgeon and an extraordinarily talented artist. His calm demeanor, and humble manner immediately put you at ease. I am confident that I was in the best possible hands and received the best possible care from Dr. Quatela and his staff.
May 5, 2021
I recently had a procedure done at Quatela and could not be any happier with the results. It was something I thought of doing for a while and finally did it and wish I had sooner! The staff at Quatela is AMAZING to say the least and make you feel so comfortable every step of the way. Dr. Amalfi made me feel very at ease and was so kind and answered any questions I had on this journey. I’m truly a raving fan. Dr. Amalfi and all staff at Quatela - thank you SO much!!!!
May 4, 2021
I’ve been going here for lip fillers for 3 years now and I won’t go anywhere else. Dr. Heather Lee is amazing at what she does while making you feel as comfortable as possible. I recommend her to anyone thinking about getting filler. She’s a facial expert! Also the entire staff is always so friendly and constantly making you feel beautiful. Awesome environment.
May 4, 2021
I can’t say enough good things about my experience at Quatela. Dr. Lee is truly amazing. From the moment I met her on my first visit, I felt at ease and confident I made the right choice. She got to know me, listened to my concerns and recommended the best option to fulfill my needs. She is skilled, a perfectionist, kind and I couldn’t be happier with the results. Wouldn’t go to anyone else!
Apr 29, 2021
The staff members are all great! So welcoming and make you feel comfortable! So glad I chose to come to Quatela!
Apr 28, 2021
I think Dr.Amalfi is truly amazing. She is such a beautiful person on the inside and outside. She took the time at each of my visits, making me feel truly at ease, without any worries, looking forward to the exciting outcome. I am one week post op, and couldn’t be happier with my results so far. I know that things will continue to heal and improve every day. Dr. Amalfi, you are wonderful!! I love you for your incredible talent, and gifts that you have given me. Thank you again... Jody
Apr 27, 2021
I've always been self conscious about my nose, but when I got engaged I knew I didn't want to look back at my wedding photos with regret. I met with Brooke the next month who was so nice and knowledgeable- she really put me at ease! I had never had surgery before so I was concerned about pain and recovery but it was a breeze! Everyone at the Quatela center was so friendly and helpful, every time I had an appointment they made it so personal! Dr Quatela is amazing and followed me for a year and a half after surgery, I would go back in a heartbeat!! I am so beyond happy with my results, my nose looks natural but all my problem areas are gone!
Apr 26, 2021
I cannot say enough about my experience. From the moment I met Dr. Amalfi I knew I was in good hands. She was so kind. She took the time to get to know me and made me feel so comfortable during the first visit. She listened to what I wanted and was very knowledgeable. She was empowering, supportive and very skilled at her craft. Every visit, especially the day of surgery I was very, nervous, but everyone on the staff made sure that I felt comfortable and told me what to expect. They were so kind and so compassionate. Not to mention, the building is gorgeous, clean and they kept a lot of the old architecture, but with a modern design. Every visit, even the surgery was done right there at the Lindsay House and it felt so welcoming. They had state of the art medical equipment, but I didn’t feel like I was in a hospital. Additionally, they have thought of everything when it comes to COVID-19 and your safety. After speaking with others and telling them about my experience I have heard even more great things about Dr. Quatela and their organization. They have really created a culture there that supports and makes every person feel important. The work they do to give back through HUGS was just the icing on the cake for me to know that I was making the right choice to work with them to meet my goals.
Apr 15, 2021
My 10 m.o. daughter got her ears pierced here recently and we had a great experience! Every single person was so kind. Clean and amazing all around. 10/10.
Apr 14, 2021
I started seeing Dr. Quatela in 2016 after months of research. Having a facelift is a very personal procedure and I wanted to be confident in my decision. I have had a few procedures since then. Dr. Quatela has done a forehead lift, neck lift and rhinoplasty. He did an amazing job and I can’t really say enough great things about this doctor. I am very grateful that I was able to have my procedures done by him. He is a gifted surgeon, an artist and a very kind, caring and compassionate person who takes the time to really listen and care about all of his patients. The team that supports him is wonderful, friendly and encouraging. Brooke is amazing and very helpful. Dr. Quatela and the staff in the surgery center made me very relaxed and comfortable. I am very pleased with the outcome of my surgery. He is a skilled physician who listened to me, understood my wishes, addressed my concerns and gave me exceptional care. I am very happy with the amazing improvement in my appearance. I highly recommend Dr. Quatela
Apr 14, 2021
Amazing facility...amazing staff and Dr. Lee has the best bedside manner...she is beautiful on the inside and out and is so talented in her profession...
Apr 13, 2021
Wonderful results. This physician cares about his patients and their satisfaction. My one eye needed a minor adjustment and he did it after a period of time of healing. He addressed my concerns and the end results is a happy patient. 🙂 He and his staff reflect, courteousness, professionalism, kindness, and I highly recommend his services as he lives up to his reputation of Rochester's Best!
Apr 13, 2021
I felt safe going to Dr Koenig, for the reviews didn’t lie. He is well qualified and always asked if I had any questions. My results look great and I have gotten so many compliments. I had another friend go to Dr Koenig as well and she loves her results! The Quatela center staff as a whole were so welcoming and answered any of my questions I had.
Apr 6, 2021
I've been visiting Quatela Center for several years. I adore their services because of the qualify of work from not just Dr. Quatela, but from all the staff. They are dedicated, friendly and knowledgeable. I won't go anywhere else.
Apr 5, 2021
I have had an amazing experience with Dr. Amalfi. I have wanted labiaplasty for a very long time. It wasn't until I had a consultation with Dr. Amalfi that I knew she was my surgeon. I felt very comfortable and confident in her. She answered all my questions and took her time and explained the whole procedure/process with me. I was nervous on surgery day but thanks to the amazing nurses (Margy, Kaylee, and Taylor) they made me very comfortable. Iam three weeks post surgery and feel amazing. You will wish you have done it sooner!! Thanks to Melissa for making this process very smooth. I highly recommend Dr. Amalfi!!
Apr 3, 2021
It's been a little over 2 months since my breast reduction surgery performed by Dr. Amalfi and I am LITERALLY jumping for joy! I live in Boulder, CO and had consultations with surgeons in Denver, San Francisco and Portland and was about to just put it off after not feeling the right fit.. In one last attempt I looked at places around my hometown in NY and after a virtual consultation with Dr. Amalfi I was sold! Knowledgable, professional, and such an authentic human offering a relaxed comfortable space for me to be nervous and giggle and be blunt and so on. I've never had any surgery done before and was expecting to feel more anxiety the morning going in but her and every single person on her staff made me feel so relaxed. Healing was swift and smooth. The Quatela staff was also so quick to answer any question I had at anytime. I am soooo grateful and stoked on the results, already feeling less tension in my neck and can finally feel good wearing button ups woohoo!! I would highly recommend her and this center to anyone considering plastic surgery!!
Apr 1, 2021
After having cancer and chemotherapy, year after year I lost more hair. I was very upset and started asking all my friends, and professionals that I knew about who would do a good job on hair restoration. Everyone I talked to said go to Dr. Quatela. I did and I received a FUT and followed up with PRP treatments. Wow what a difference. I am no longer embarrassed. Working with the patient consultant Brooke, I knew what to expect and when. Upon my final one year check up for my hair with Dr. Quatela I ventured to ask him what he thought about me doing a facelift and lots of questions. I was so shocked at the time he took to explain his suggestions and listen to his thoughts. Once he left the room Brooke and I went over details. I went home and talked to my husband, and he said, just book it! I waited until the day and in between made many calls to Brooke to ask this and that, she always answered my calls very quickly and answered all my questions. She made great recommendations, including have me stay the night of surgery in the carriage house. She was spot on, I could have never gone home and managed the first night and have to come back the net morning to be checked. I stayed and my nurse, Emily was so caring and attentive. I got up, and saw the doctor and then went home to start the healing. It is now only 8 weeks and I have a lot more healing to do but I am so very happy and everyday i look better. A friend I saw yesterday told me I lost 15 years! Every experience from the nurses to the reception, to Dr. Quatela is so outstanding! He assures me when I question different parts of the healing and I am enjoying this entire process completely. Being sent to the spa and the care that Karen gives me, which is part of your lift, is amazing! I am so happy I did this and look out when I am 6 or months out!! I could not be happier and would never go anywhere or recommend anyone or anywhere else. Oh and by the way, Dr. Quatela did so much more than I ever expected. He is a perfectionist and I just know there is nobody who will ever do anything more to me or my family! Thank you Dr. Quatela, Brooke, Karen, Jamie and all the team at the Lindsay House. I will tell anyone interested in getting work done, and an uplifting experience there is no place else to go! Thank you again!
Mar 31, 2021
I am from Rochester, NY. I had a facelift done by Dr. Quatela back in July, 2020. I happened to talk to many ladies that told me that Dr. Quatela was the person to see for a facelift. He came very highly recommended. Everyone from the very start were very kind. The place is beautiful and clean. I was having a hard time in my life at that time and Dr. Quatela was so supportive every time i saw him. He did a fantastic job!! I wish i had it done years ago. If you did not know me there is no way you can tell that i had it done. I absolutely love it! It made a huge difference! Great place!
Mar 29, 2021
I had always hated the shape of my nose but was too afraid of surgery to ever do anything about it. Finally, at almost 40, I looked into rhinoplasty with Dr Quatela and I can’t believe I did not do this sooner. Every staff member from the office personnel to the surgical staff to Dr Quatela himself made me feel so comfortable at every step of the process; I had never had any type of surgery before but this experience went so well I am actually considering other potential procedures down the road! My nose looks incredible, I still look like me but with a nose that now matches how I always pictured myself. Dr Quatela has helped me feel like myself finally! I would recommend Dr Quatela without question to anyone considering facial surgery, any fears or concerns you may have will be alleviated after your first consult knowing you are in the best hands for the job!
Mar 25, 2021
I’ve only been here for Botox injections so far but every single staff member I spoke with during my visit was incredibly friendly and helpful. I will definitely be returning!
Mar 18, 2021
Excellent services throughout the entire process. Dr Koenig is an amazing professional. I will strongly recommend The Quatela Center for your aesthetic needs.
Mar 13, 2021
Dr Koenig did my breast augmentation (implants) back in 2016/2017 and I cant say enough about how comfortable the Staff made me, from beginning to end ill stay astounded by how amazing that experience was. i took his suggestions and I am so glad I did. He did amazing work and they still look incredible. More recently dr Koenig did some injections for me and again....wonderful service. Very gentle, great bedside manner, and amazing results. I know that I can go to Dr Koenig and say, "this is what I'm thinking...do whatever you think" and I'll leave looking amazing and not over done. I'll never go anywhere else. all the doctors and staff are incredible. highly recommended.
Mar 11, 2021
Dr. Quatela and his staff are amazing! I had the best experience. I am 53 years old and recently divorced from a 30 year abusive marriage. My face showed all the worry and pain over the years. I felt like I had lost 30 years of my life. It took some time for me to get enough nerve to get the facelift. Dr. Quatela was so kind and assured me which gave me confidence. After the surgery I could not believe the difference. It took 15 years off my face. I feel it gave me 15 years back to my life to start a new beginning and a beautiful life. Dr. Quatela is a wonderful Doctor I will forever be thankful to him for giving me this gift. All the staff including Brook, Santina, and wonderful interns. Thank you amazing!
Mar 9, 2021
Two years ago I had a breast reduction surgery performed by Dr. Koenig. Every part of my experience was wonderful. My insurance made it difficult to get the surgery covered, but Melissa was so helpful and kind and took care of all it. Every staff member I interacted with was so nice. I get very anxious and stressed when it comes to medical procedures but this experience was stress free. Dr. Koenig did an amazing job on my surgery and my quality of life has improved so much! I cannot recommend the Quatela Center enough.
Mar 6, 2021
I am only 10 days post op from my rhinoplasty with Dr. Quatela and I’m already obsessed with the results. I can’t say enough how comfortable every nurse had made me feel throughout this whole process, especially during the first week of recovery. Being a perfectionist myself, the minute I walked into Quatela I knew I couldn’t of been in better hands. Thank you Dr. Quatela for my perfect new nose, I can’t wait to show it off!!
Mar 5, 2021
From start to finish, I felt I was with in the best hands possible of a caring yet highly professional atmosphere. Dr. Amalfi is a true artist, in her surgery as well as her actual artworks. She and her staff took such good care of me, always put me at ease, and the results are more than I could have asked for (even after just a week!). I can't wait to see the results after all the swelling goes down. In the time of COVID, the sterile but warm atmosphere of the surgical center was very reassuring. I can't recommend Dr. Amalfi and Quatela Center for Plastic Surgery more highly.
Feb 23, 2021
From the moment you walk in until you leave you are treated so wonderfully but every single person that works there. You really feel like Dr. Lee is your friend, she's personal, comforting and answers all the questions you have without an ounce of judgement. I highly recommend Quatela Center!
Feb 23, 2021
The staff is extremely welcoming. They answer any questions you have and make you feel comfortable. Dr. Lee is amazing. I highly recommend!
Feb 18, 2021
I live in New York Upstate and began looking for corrective surgery on my lips from a childhood screwup with scar tissue and loss of size. Interested in going anywhere in the country, I found the Quatela Center to be the most skilled and experienced for the work I wanted to do. Then, I connected with Dr. Lee and she developed a rapport and trust within me to bring health and balance back to my mouth, an area that I was insecure with for 25 years. Most doctors like to tell you what to do, not allow you to decide and she was the one who let me be the guide to my final look and comfort zone. The entire process was full of kindness and compassion for my concerns, traveling distance, and all during COVID-19 which didn’t seem to interfere at all. I would recommend the Quatela Center to anyone interested in corrective surgery, and 100% satisfaction in the end. I will be back if anything else needs to be done.
Feb 17, 2021
Absolutely LOVE Dr. Lee and the entire staff at Quatela Center! They are my go-to for everything!
Feb 16, 2021
I recently had upper eyelid surgery (blepharoplasty) done by Dr. Heather Lee. I cannot tell you how pleased I am with the results. I was significantly healed within 5 days and there was very little swelling. Dr. Lee was patient and answered all my questions. The staff has been excellent and are very good at making you feel comfortable and welcome. My eyes look incredible and I'm so happy I chose Dr. Lee and the Quatela Center to have this procedure done!!
Feb 10, 2021
I had an amazing experience everytime I have been there. Dr Almafi an her team are professional friendly an always welcoming. I have never had a Dr spend such much time paying attention to details! Thank you guys such for making me feel normal again! Brenda Kunkel
Feb 8, 2021
I am a healthy 23 year old who has always had disproportionate fat around my stomach region. I decided to go with Dr. Amalfi, who performed liposuction on my abdomen, love handles, and lower back. First of all, the Quatela Center made me feel extremely cared for, as their staff and facilities are amazing. Dr. Amalfi is EXTREMLY talented and made me feel very comfortable trusting her with this process. It was really important for me to trust my surgeon completely , as with past surgeries, I wasn't entirely satisfied. I wanted someone who understood exactly the look I was going for. Dr. Amalfi understood me, and added even more of her expertise to bring my results to the next level. Dr. Amalfi made me feel like a friend - she was always cool, calm, and collected, and open to hearing all of my questions and concerns. Her excitement towards me and the surgery is what calmed my nerves the most, and her continued support and enthusiasm afterwards made me feel amazing. The incisions were so small and are barely noticeable, and my results are unlike anything I could have ever imagined. Dr. Amafli not only transformed my body, but literally transformed my entire life. Every time I look in the mirror I am reminded of what an incredible surgeon she is. I couldn't be any happier, and I am SO glad I chose Dr. Amalfi
Feb 2, 2021
Quatela is an amazing place. From the moment I schedule my consultation to every appointment I went to every one was SUPER NICE. Dr. Koenig was my surgeon & he did an FANTASTIC JOB ON MY MOMMY MAKEOVER!!! He has rebuilt my confidence. I love my new body. Thanks to the receptionist Jamie. Thanks to Lauren patient consultant, Nicole Lauren( Nurse) & everyone. 5 stars all around.
Jan 27, 2021
Amazing experience with Dr. Quatela and the entire staff. I first encounter Dr. Q and the staff at one of their free seminars on rhinoplasty. With my attendance came a free consultation. I took them up on the offer and met Brooke. She walked me through the process and even showed potential 'after' photos. After a very brief time, I decided to go with the surgery. Finding a time and recovery period was going to be tough for my busy schedule. They called and said they had a cancellation and could I do it next week! The staff at the Lindsay House went above and beyond making sure everything was in place for me to get the surgery with less than a weeks notice. I process that usually takes much longer. The surgery went well. Dr. Q and the staff in the surgery center made me very relaxed and comfortable. I took advantage of spending the night at the Carriage House. The next day I was home by 10am! I healed very well with barely any bruising or swelling. I could see results right away. Over the next year, my nose got better and better looking. Dr. Q followed up with many appointments. At the end of the year, the doctor was sure I was not at my final look and continued to use his talents to make it the best it could be. Now, I am done and could not be any happier!! I felt in good hands with Dr. Q and staff. They all cared and felt like family when I went in for visits. I will actually miss going in!! DO yourself the favor, if you are unhappy with your look, go visit the fantastic team at the Lindsay House!
Jan 21, 2021
Dr. Almalfi and the staff at Quatela are very patient and encouraging. From the initial consultation, Dr. Almalfi made me feel like a queen. She removed all of my doubts about having a procedure. She did a wonderful job and made me look like a queen!!!
Jan 19, 2021
Dr. Amalfi was wonderful! I had a breast lift and brachioplasty after losing 70 lbs. She did a beautiful job. Everyone from the office staff to surgery center was a pleaseure to deal with. Very friendly, professional and top notch! Highly recommend. No more bat wings!!!
Jan 19, 2021
I recently had lip injections with Dr. Lee and the process was truly amazing. The staff are so sweet and very professional. Dr. Lee was just as amazing and made me feel 100% comfortable. 10/10 for Quatela! ❤️
Jan 18, 2021
I recently had a rhinoplasty about 6 months ago and I could not be happier with the results. Dr. Quatela and his staff were so amazing and made the entire process stress free, even at only 18 years old. Every part of the experience was positive and I love everything about my new nose and Dr. Quatela’s work. I am so thankful for this amazing experience and highly recommend Quatela Center for Plastic Surgery!
Jan 15, 2021
I had a consultation with Dr.Koenig and he recommended that I wait due to some personal life issues going on. His recommendation just showed me that he is extremely considerate of his patients' lives in all aspects. I am excited to move forward with him for my surgery. Everyone at Quatela has been very nice this far.
Jan 15, 2021
I would recommend Dr. Quatela to anyone and everyone I know. He is a magnificent surgeon and an artist all in one. He has a great manner and listened to all of my concerns before and after surgery. His staff is lovely, professional and extremely friendly. If I had known the results were going to be so wonderful, I would have done this sooner. At 63, I look and feel my most beautiful, and that is a wonderful thing to be able to say. If you are looking to have any work done (necklift, facelift, under eyes, brow lift, etc.) he is the surgeon to entrust. I am so happy I did.
Jan 9, 2021
My experience with Dr. Lee was phenomenal. I felt confident in her surgical skills, well informed, and nurtured by the Quatela team. The office runs like clockwork and your questions are always answered.Highly recommend..
Jan 8, 2021
I received a cosmetic surgery consultation at Quatela recently and Dr Heather Lee was fantastic at addressing my concerns as well as pointing out other aspects that had not occurred to me relating to my motor vehicle accident injuries. The staff is great and their historic facility is just amazing to see. Overall, a great experience...!
Jan 6, 2021
Ever since I was a teenager I’ve always felt self conscious about the way I have looked. I knew I always wanted a breast augmentation and I am 100% confident I chose the right place at the Quatela Center. Dr. Amalfi fulfilled my vision on what I wanted and what to expect. Her knowledge and passion in this field shows, without question. Every staff member I have encountered with treated me with the upmost respect. They went above and beyond to make me feel comfortable during my process and procedure. I trusted Dr. Amalfi and would definitely go back to see her if I need another surgery in the future. I highly recommend the Quatela Center for Plastic Surgery!
Dec 28, 2020
I recently had breast reconstruction done by Doctor Amalfi and I could not be happier I had breast cancer and had reconstruction approximately 5 years ago and was not happy I had lumps and bumps it just looked misshapen but since I've had reconstruction done by doctor Amalfi I feel more confident and it looks great I would recommend this for anybody she did a wonderful job and I couldn't be happier.
Dec 27, 2020
Dr. Koenig was amazing along with his exceptional staff. I was taken care of from start to finish. I recently had my one year follow up appointment and everyone was so happy for me at how outstanding my results were. Dr. Koenig and the staff supported me through the entire process. I would recommend the Quatela Center and Dr. Koenig to anyone considering plastic surgery. They take the time to educate and inform you about the procedures and a realistic expectation on what to expect. Thank you to you all!!!
Dec 7, 2020
Choosing a doctor is something I do not take lightly, let alone a plastic surgeon. After weeks of research, I chose Dr. Ashley Amalfi and I could not be happier with my decision. She walked in the room for the first time, was so warm and welcoming that I genuinely felt like we had been friends for years. This was huge in my first impression of her as she was someone I was trusting my physical appearance to! She talked me though all my questions and fears leaving me feeling comfortable and confident with my decision. One year ago, I had a breast reduction and am kicking myself that I didn’t find her sooner to have it done! I suffered from horrible neck, back and shoulder pain for years, where most nights I cried it hurt so badly. I can honestly say from day 1 post-op, I have felt like a complete weight has been lifted off of me and I haven’t had a bit of that pain anymore. I have her to thank for that! She is an incredible surgeon and artist who takes pride in everything she does! Dr. Amalfi is a Godsend and I would absolutely recommend her to anyone!
Nov 17, 2020
I highly recommend Dr. Koenig at the Quatela Center for Plastic Surgery. Always a very welcoming experience, I've had two surgeries now and have booked my third. I appreciate their recommendations as they care, but also care about safety and put that into the highest priority. My husband likes that I'm in good hands as well 🙂
Nov 17, 2020
I recently went to Quatela to see Dr. Amalfi to have some injectibles put in under my eyes. I could not be happier with my experience. First off, they are taking every precaution with covid and things felt safe and clean. Second, everyone I dealt with was helpful and friendly. Dr. Amalfi is warm, experienced and did a wonderful job. She explained exactly what she would do, how it would feel, and what might happen in the days after. Which was all correct. The needle isn't bad, a little strange. One eye did water a bit, but painful it was not. I did bruise under one eye for about four days after and the other eye was perfect from day two. The first day I could see the slight change of having the fillers, but I didn't see the results I was looking for until day two. Day two I woke up, and as I said one eye was perfect! It looked lighter and brighter and I immediately felt I had the youthful appearance I was hoping for. The second eye got better and better each day and was a small price to pay. I was told this procedure can last up to a year and I'd say $525 a year is worth every penny. I will be back. I did feel a bit of soreness the first night, and I used the cold compress they gave me before bedtime. Just thought I'd mention. So if you are considering anything like this definitely go see Dr. Amalfi.
Nov 9, 2020
Dr. Quatela and his staff provide excellent patient care and expertise. I had an eyebrow transplant completed with Dr. Quatela. He was very professional and took the time to explain everything in detail. He really listened to what I was looking for in my eyebrows. Dr. Quatela really understood how much this procedure meant to me and my self esteem. I am beyond happy with the outcome and would recommend him to anyone!
Nov 4, 2020
I am 2 weeks post op from a breast augmentation with Dr. Koenig & I am very pleased with how professional he has been, along with the staff at the Quatela center during the whole process & I am extremely pleased with my results! 10/10 will recommend to anyone looking for any procedure to see Dr. Koenig for a consultation!
Nov 4, 2020
I can’t say enough about my experience with the staff at Quatela, and especially Dr. Amalfi. She is an exceptionally talented surgeon to say the least. What stands out is her genuine care and compassion shown towards her patients. Her authenticity shines through. I am beyond pleased with the results.
Nov 3, 2020
I had an exceptional experience with Dr. Ashley Amalfi and the staff at the Quatela Center for Plastic Surgery. I was recently diagnosed with breast cancer and have had two breast reconstruction surgeries with Dr. Amalfi, which included breast expander placement, followed by exchange of the expanders for implants with lipografting. From the very beginning, Dr. Amalfi approached my case with such care, compassion, and truly listened to my concerns and questions about the reconstruction process. She has a wonderful bedside manner, unlike any surgeon that I have previously met. She reviewed surgical options available, and recommendations which would give me the most desired results. She is a very talented surgeon at the forefront of her field, and uses the most up-to-date techniques which led to wonderful results. Every staff member that I interacted with at the Quatela Center was kind, compassionate, made me feel incredibly comfortable and I always felt I was in excellent hands. For my second surgery with Dr. Amalfi I had the opportunity to have my surgery at the Lindsey House Surgery Center, which was also an outstanding part of my experience. The center is beautiful, clean, and has the most technologically up-to-date equipment. I had a great experience with Margaret Brown, CRNA, who listened to all my concerns with my previous anesthesia experiences, and was able to control my pain, while preventing several post-op issues I've had in the past. After being given the diagnosis of breast cancer this past year, my surgical experience with Dr. Amalfi and her team has been an incredibly healing part of my journey, allowing me to regain dignity and confidence. I am beyond grateful for everything Dr. Amalfi and her team have done for me and would highly recommend her to anyone facing breast surgery.
Oct 27, 2020
Dr Amalfi is wonderful, she is kind, caring and made me feel comfortable right away! The entire staff at Quatela is outstanding and I would recommend them to everyone.
Oct 21, 2020
Dr. Almalfi & her team are absolutely amazing & I am beyond happy with the results of my breast augmentation
Oct 20, 2020
I have been going to Quatela for the past 8 years and they are by far the most professional and client friendly place. Dr Koenig is wonderful he is always honest and explains everything thoroughly before any procedure. Every time I go I am treated so goodby all the staff. I always refer friends and family to dr Koenig because he is simply the best!
Oct 17, 2020
I had done my homework and interviewed a number of surgeons before selecting Dr. Koenig, I knew immediately I wanted him to be my doctor. His depth of knowledge and breadth of experience was unmatched in the Dr.’s I had met with. I had the “mommy makeover” surgery and leading up to the procedures the staff was excellent and incredibly supportive. I hate hospitals and being in the setting of the Lindsay house was actually comforting. The day of my procedure the surgical team was excellent, they introduced themselves and took the time to answer my questions. Dr. Koenig has an exceptional bedside manner and I felt completely comfortable in his care. After the procedure I stayed at the carriage house, which I highly recommend if you are getting the mommy makeover. The nurse that was there was incredibly helpful. From the first day after through all of my follow ups the staff and Dr. Koenig were great. If you are looking for an exceptional surgeon and experience, you can trust Dr. Koenig and his staff.