Quatela Center for Plastic Surgery
973 East Avenue
Rochester, NY 14607
Phone: (585) 244-1000
Monday–Friday: 8:30 a.m.–5 p.m.

Our Staff

Meet Sarah | Clinic Manager and Registered Nurse

Sarah Collyer, RN

Sarah Collyer, RN received her undergraduate degree at St. John Fisher College, after which she went on to complete her Nursing degree at Genesee Community College in 2013. As a Registered Nurse with over 7 years of experience, prior to joining the Quatela Center Sarah most recently worked for Rochester Regional Health at Rochester General Hospital for six years. With a specialty in Emergency Medicine and Leadership, Sarah dedicated her focus on patient experience. While there, she built up not only the level of patient care, but strengthened her team, resulting in better quality outcomes for patients.

With a passion for patient experience and compassionate nursing care, Sarah strives every day to make patients feel comfortable and safe. In her role as the Clinic Manager, she oversees patient care and the team of clinical staff to ensure that every patient is treated with the utmost respect and care.

Education Credentials
Nursing Degree from Genesee Community College, May 2013
Bachelor of Arts from St. John Fisher College, May 2008

Licensure & Certifications
NYS Registered Professional Nurse (#673643)
NYS SAFE Certified Nurse (Sexual Assault Forensic Examiner)

Meet Santina | Physician Assistant

Santina Mastoris MPAS, PA-C

Santina Mastoris MPAS, PA-C is an NCCPA board-certified member of the American Academy of Physician Assistants. She completed her Bachelor of Science degree in Biology at Clarion University of Pennsylvania, graduating with high honors, after which she earned a Master’s degree in Physician Assistant Studies through Massachusetts College of Pharmacy and Health Sciences in Boston. Originally from Youngtown, Ohio, Santina has over six years of experience in outpatient dermatology at Advanced Dermatology and Skin Cancer Center.

Santina joins our team after three years of PA experience in plastic and reconstructive surgery at Rochester General Hospital. Her experience is diverse in facial, breast, body, reconstructive, and hand surgery. She has three years of surgical first assistant experience in the operating room as well.

At the Quatela Center for Plastic Surgery, Santina cares for surgical patients in the pre- and post-operative stages of their care. Additionally, Santina works side-by-side with Dr. Amalfi in the operating room.

Santina’s passion for plastic and reconstructive surgery and her years of experience gives her unique insight and skill to provide compassionate, expert care to the patients of our practice. Her attention to detail, exceptional dexterity, and precise fine motor skills help patients get their desired look, while providing the most natural results. She enjoys working with patients to collaboratively develop a treatment plan that has them feeling their best and most confident.

Education Credentials
Master of Physician Assistant Studies from Massachusetts College of Pharmacy and Health Services, May 2017
Bachelor of Science in Biology from Clarion University of Pennsylvania, May 2014

Licensure & Certifications
Certification by the National Commission on Certification of Physician Assistants
Current New York State Physician Assistant License
Current DEA License
BLS for Healthcare Providers
ACLS for Healthcare Providers
PALS for Healthcare Providers
American Academy of Physician Assistants

Meet Alyssa | Nurse Practitioner

Alyssa Iacona, MSN, FNP-C

Alyssa Iacona, MSN, FNP-C is a board-certified member of the American Association of Nurse Practitioners. She completed her Bachelor of Science in Nursing at St. John Fisher College. Remaining in the Rochester area, Alyssa proceeded to gain over five years of experience as a registered nurse in trauma surgery at the University of Rochester Medical Center and outpatient dermatology at Dermatology Associates of Rochester. She has also spent time as a surgical mission volunteer in Guatemala with the Help Us Give Smiles (HUGS) Foundation to assist children affected by microtia and cleft lip/palate.

She went on to graduate from St. John Fisher College with high honors and earned a Master’s in Nursing as well as recognition as a Family Nurse Practitioner through New York State.

Alyssa joined our team with a longstanding desire to holistically improve the well-being of patients. With a dedication to provide comprehensive and individualized care, Alyssa is committed to empowering patients as well as creating an uplifting experience at the Quatela Center.

Educational Credentials
Master of Science in Nursing from St. John Fisher College, December 2018
Bachelor of Science in Nursing from St. John Fisher College, May 2015
Member of Sigma Theta Tau International Honor Society of Nursing
Dean’s List (graduate and undergraduate)

Licensure & Certifications
NYS Registered Professional Nurse (#703539)
Family Nurse Practitioner, NYS Dept. of Education (#343975)

Meet Lauren | Nurse Practitioner

Lauren Larsen, ANP-C

Lauren Larsen, ANP-C is a board-certified member of the American Association of Nurse Practitioners.  She completed her Bachelor of Science in Nursing at the University of Rochester, after which she gained over five years of experience as a registered nurse and administrative clinical leader in adult general medicine at Rochester General Hospital.  After earning her Master’s Degree in the Adult Nurse Practitioner program from Stony Brook University, she continued her employment at Rochester General Hospital focusing her care in general neurology and acute stroke care for an additional five years.

Lauren joined the Quatela Center team in 2019 and as a highly-motivated individual, strives each day to ensure every patient is treated with compassion and consistent care.  She is committed to patient education and the overall health and well-being of those whom she cares for both pre- and post-operatively.

Educational Credentials
Master of Science Adult Nurse Practitioner from Stony Brook University, May 2015
Bachelor of Science in Nursing from University of Rochester, May 2009

Licensure & Certifications
NYS Registered Professional Nurse (#616131)
Adult Health Nurse Practitioner, NYS Dept. of Education (#307376)

Meet Elisa | Nurse Practitioner

Elisa Elliott, ANP-BC, MSN, RN completed her Bachelor of Science degree in Biology at SUNY Buffalo and was inspired to pursue a role in healthcare due to her mother’s nursing background and through her experiences as an EMT with Perinton Ambulance.  In 2010, she graduated from Binghamton University earning her Bachelor of Science Degree in Nursing.  While working in the cardio-pulmonary stepdown unit at Highland Hospital, she completed her Master of Science Degree in Nursing in 2012. 

Elisa is board-certified by the American Nurses Credentialing Center (ANCC).  For nearly 10 years, she provided primary care services to the geriatric community through Highland Hospital.  She has served in a leadership role since 2015 and was selected as Geriatric Nurse Practitioner of the Year in 2016.  She joined the Quatela Center team in 2021, excited to pursue her long-lived passion to restore and rejuvenate patients.  She believes it is important to have strong working relationships with patients to best identify and help achieve their goals. 

Educational Credentials
Master of Science in Nursing from University of Rochester, May 2012
Bachelor of Science in Nursing from Binghamton University, May 2010
Bachelor of Arts in Biology from Buffalo State College, May 2007

Licensure & Certifications
NYS Registered Professional Nurse (#634834)
Adult Nurse Practitioner, NYS Dept. of Education (#306080)

Meet Alissa | Nurse Practitioner

Alissa Piccarreto, FNP-C is a board-certified Family Nurse Practitioner through the American Association of Nurse Practitioners.  She completed her Bachelor of Science in Nursing at Le Moyne College and worked for six years as a Registered Nurse in the Wilmot Cancer Center Adult Hematology/Oncology Unit at Strong Memorial Hospital.  She went on to earn her Master of Science degree in Nursing from St. John Fisher College, after which she completed a year-long Ophthalmology fellowship program at Flaum Eye Institute.  Alissa has years of leadership experience as a senior charge nurse, preceptor for new orientees, and care coordinator.  She facilitated high-quality care to patients, supervised nursing staff, and managed and organized outpatient care for patients transitioning back home after their hospital stay.

Alissa joined the Quatela Center team in 2021.  She demonstrates compassion, kindness, and respect to patients, family members, and fellow colleagues in her daily interactions.  Her positive attitude further enhances her desire to always provide excellent patient care.

Educational Credentials
Master of Science in Nursing from St. John Fisher College, May 2020
Bachelor of Science in Nursing from Le Moyne College, May 2014

Licensure & Certifications
NYS Registered Professional Nurse (#677832)
Family Nurse Practitioner, NYS Dept. of Education (#346115)

Meet Brooke | Patient Consultant

Brooke, Patient Consultant

Brooke re-joined the Quatela Center in 2015 with 15 years of experience in the medical field as a clinical technician and medical assistant. From 2000 to 2009, she was employed as Patient Care Coordinator for Dr. Quatela at the Quatela Center. During a three-year relocation to Abu Dhabi, UAE, Brooke continued to enhance her photography and imaging techniques. She also strengthened her interpersonal skills through participation as a board member for GEMS American Academy Parent Association and Parent Rep Liaison at the Cranleigh School, Abu Dhabi.

As the Patient Consultant for Dr. Vito Quatela at the Quatela Center, Brooke maintains a strong focus on patient care and satisfaction, ensuring there is a high level of comfort throughout the entire surgical experience, from initial contact through all stages of post-operative care.

Meet Lauren | Patient Consultant

Lauren, Patient Consultant

Lauren has been in the aesthetic industry for over 14 years and has worked alongside the doctors and clinical staff of the Quatela Center since 2005. As the Patient Consultant to Dr. William Koenig at the Quatela Center for Plastic Surgery, Lauren serves as the main point of contact for all of Dr. Koenig’s patients. From the initial phone call to the consultation appointment to surgery and beyond, she helps patients throughout their entire journey to ensure they have the best possible experience at the practice.

Lauren is dedicated to excellence in service and care and provides personalized assistance to each and every patient. She is passionate about helping patients to achieve their unique goals and her genuine enthusiasm helps patients to feel at ease throughout the entire process.

Meet Melissa | Patient Consultant

Melissa, Patient Consultant

Melissa has more than 18 years of experience in the medical field and has spent more than 15 of those years at the Quatela Center. During her time with the practice, she has established a wonderful rapport with patients and is known for her warm, compassionate approach to patient care. She has spent the last 8 years as a clinical technician and has developed an extensive knowledge of the wide array of surgical and non-surgical procedures available.

As the Patient Consultant for Dr. Ashley Amalfi, Melissa prides herself on helping patients to achieve their aesthetic goals with a genuine enthusiasm and compassionate approach. Patients can be assured that they will receive first-class, concierge service throughout their entire experience as she is dedicated to excellence every step of the way.

Meet Lisa | Patient Consultant

Lisa, Patient Consultant

Lisa is a Certified Medical Assistant with experience in an array of medical and surgical settings, from breast oncology to primary care. During her father’s battle with illness from 2009 to 2010, she was impressed by the amazing medical professionals who cared for him as if he were their own, and was inspired to pursue a new career as a Medical Assistant. She earned her associate’s degree in Medical Assisting from Bryant & Stratton College in 2015 with high honors, including Dean’s List distinction and a Spirit of Excellence ambassadorship. She is certified as a medical assistant through the American Association of Medical Assistants (AAMA). Before joining the team at the Quatela Center, Lisa served as a Certified Medical Assistant for the Department of Surgery Breast Care Center at Rochester General Hospital, delivering exceptional patient-focused care and surgical support.

As the Patient Consultant for Dr. Heather Lee, Lisa brings skills and experience in customer service, satisfaction and appreciation to every interaction with her patients. With an upbeat attitude, Lisa is committed to providing an exceptional experience to every patient throughout their journey at the Quatela Center.

Meet Kylie | Patient Consultant

Kylie Patient Consultant

Kylie joined the Quatela Center in 2020 with over seven years of experience maintaining relationships with clients and ensuring their success. With strong communication and organizational skills, Kylie has vast experience working with a variety of people and ensuring that each is seen as an individual and supported accordingly. By evaluating each individual’s needs, she has a proven track record of working with and for each person to reach their specific goals.

As a Patient Consultant, Kylie will support all patients on their journey with the Quatela Center. By providing a wide-breadth of knowledge and a warm, friendly demeanor, she will ensure patients have an exceptional experience with first-class care every step of the way.

Meet Rena | Registered Nurse

Rena, Registered Nurse

Meet Alisha | Licensed Practical Nurse

Alisha, Licensed Practical Nurse

Meet Casey | Medical Technician

Casey Medical Technician

Meet Emma | Medical Technician

Emma, Medical Technician

Meet Jayni | Medical Technician

Jayni, Medical Receptionist

Meet Bridget | Medical Receptionist

Bridget, Medical Receptionist

Meet Peggy | Medical Receptionist

Peggy, Medical Receptionist

Meet Sherri | Medical Receptionist

Sherri, Medical Receptionist

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