Quatela Center for Plastic Surgery
973 East Avenue
Rochester, NY 14607
Phone: (585) 244-1000
Monday–Friday: 8:30 a.m.–5 p.m.

Q VIP Program

We’ve said it before and we’ll say it again. We work with the very best patients around. To reward our loyal patients, the Quatela Center for Plastic Surgery is excited to offer our Q VIP Program.

Our rewards program couldn’t be more simple. Here’s how it works:

  • Earn one point for every dollar spent
  • Receive extra points for completion of surveys and first-time injection treatments
  • Earn double points during special promotions throughout the year
  • Points never expire

Points can be earned on cosmetic surgical procedures and injectable treatments with our plastic surgeons. As points are earned at specific levels, patients have the choice to redeem them for a credit toward future treatments. It’s as easy as that!

Points will automatically be rewarded for eligible treatments beginning June 1, 2015.


  • Points will not be earned on payments made with CareCredit and/or gift cards.
  • Points will not be earned on any treatment that has been discounted in any way including discounts and promotions (ie: Birthday month discount, etc.). Any treatments that have been discounted by third parties (ie: Brilliant Distinctions), however, will still accrue points if no additional discounts have been taken.
  • Points will not be earned on gift card purchases, consultation fees, anesthesia, facility, tax, fibers for laser treatments, or tray fees.
  • Points will not be earned for complimentary appointments or services.
  • Discounts and VIP points cannot be combined. Points cannot be redeemed on treatments or services that have been discounted.
  • Points are awarded on whole dollars.
  • Points earned on a specific treatment cannot be redeemed on that same treatment and must be applied toward a future service.
  • Points cannot be redeemed before reaching the minimum threshold of 2,500 points.
  • Surgical patients cannot redeem points earned from their surgical procedure until after the surgery is complete.
  • Points are non-transferable and have no cash value.
  • All points earned/redeemed and terms and conditions are subject to change.

Gift Cards:

  • No expiration date
  • Must be presented at time of check-out to redeem
  • Redemption is non-transferable
  • Gift card purchases are not eligible to earn Q VIP points
Activity Points Earned Restrictions
Surgical or Injectable Payment 1 point per dollar spent Excluding sales tax, anesthesia, facility, additional discounts, and CareCredit
Completion of Patient Satisfaction Survey 100 points Valid after completed consultation appointment (name on survey required)
First-Time Injection Treatment 200 points First-time injection clients with one of our plastic surgeons
Points Redeem for
2,500 $125.00 credit
5,000 $250.00 credit
7,500 $375.00 credit
10,000 $500.00 credit
12,500 $625.00 credit
15,000 $750.00 credit
17,500 $875.00 credit
20,000 $1,000.00 credit

For more information about our program, call our office at (585) 244-1000. We can’t wait to reward you!