Quatela Center for Plastic Surgery
973 East Avenue
Rochester, NY 14607
Phone: (585) 244-1000
Monday–Friday: 8:30 a.m.–5 p.m.

Q VIP Program

No question, we have the very best patients, and we are honored to work with each and every one of you! We are grateful you entrust us with your care, and we’re thankful for your continued loyalty through it all. As a thank you, we have re-designed this program to include perks and benefits that we just know you are going to love!

Beginning January 1, 2022, our point accrual system will convert to a tiered system. Here are the details that you need to know:

  • VIP point accruals will end on December 31, 2021.
  • For all of our patients who have accrued points, you have until June 30, 2022 to use your current points (redemption levels begin at 2,500 points – click here for previous program redemption details). 
  • The program will run from January 1 – December 31 of each year.
  • We will be incorporating benefits for Q the Medical Spa for the 1st time, allowing you to take advantage of some of the products and services available at our two Medical Spa locations!
  • We are retiring the $100 birthday benefit for all patients on 12/31/21, and only those in the program will receive it.
  • Patients will be automatically entered into one of three levels based on their prior year’s spend.*

Beauty Ambassador | $20,000+

Beauty Partner | $10,000 – $19,999

Beauty Member | $5,000 – $9,999  

Keep an eye on your email at the beginning of each year! Eligible patients will receive an email, depending on their membership level, after January 1 announcing the exciting news that they are a Beauty Ambassador, Beauty Partner, or Beauty Member!

details about Q VIP program

*Restrictions apply: There will be no exceptions made for current points not used by July 1, 2022. The membership levels will be recalculated each year, and benefits can only be used within the membership year. Spend does not include refunds, adjustments, or facility fees. Rewards are not available until surgery is completed. Discounts on Botox and filler can be used up to a maximum of 3 (three) times per calendar year. $100 birthday coupon must be used during your birthday month and can only be used on injectables performed in the practice and not at Q the Medical Spa. Discounts cannot be combined. Facial treatments and VISIA skin analysis are to be redeemed at Q the Medical Spa only. Program runs by calendar year and will be calculated in December of the year prior. Members will be notified of status in January. Additional restrictions may apply.

For more information about our program, call our office at (585) 244-1000. We can’t wait to reward you!

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