Request a Virtual Visit/Consultation Today!

The Quatela Center for Plastic Surgery is excited to offer you a virtual visit/consultation for both existing and new patients. The process is easy, and we are here to help. Please call (585) 258-4851 with any questions along the way.

Ready to go? Here are the steps to your own virtual uplifting experience:

  1. Visit our practice website at https://www.quatela.com/ and click on “REQUEST YOUR CONSULTATION.” In the online form choose the option for a “Virtual” consultation. You may also call the practice directly at (585) 258-4851 to speak with one of our Patient Consultants.
  2. Our staff will contact you to discuss your request and send you a secure link to your personal portal.
  3. On your personal portal, you will be asked to complete an online health history as well as patient intake forms. These include a consent to participate in a virtual visit/consultation.
  4. Photographs are an important part of plastic surgery and they help your surgeon plan for your consult and the appropriate treatment. As part of your virtual consult, you will be required to upload photographs to the portal. Your Patient Consultant will send detailed instructions on how to take and upload your protected photographs via email.
  5. Once your history, forms and photographs have been received, your Patient Consultant will reach out to you to schedule your virtual visit/consultation.
  6. Your virtual appointment will be conducted with the ZOOM platform, which you may download for free from the web, iTunes or Google Play Store. You will need a smartphone (iPhone or Android), tablet, or a computer with a web camera to participate in your visit/consultation.

Virtual Visit/Consultation

  • There is a standard $110.00 fee for a consultation with our physicians. There will be no charge for a follow-up virtual visit.
  • Please allow 45 minutes for the typical virtual consultation. For a virtual visit, please allow up to 30 minutes.
  • We strongly recommend connecting to Wi-fi to avoid service interruptions during your visit.
  • A member of our staff will review some brief health questions with you prior to speaking with your surgeon virtually.
  • For breast and body procedures, you may be asked to disrobe so that your surgeon can evaluate you fully and recommend a treatment plan.
  • For facial procedures, your surgeon may use digital imaging software to help simulate your outcomes during or after your visit.
  • Please plan to be in a well-lit, private room at the time of your virtual consultation.
  • Once we have received your signed consent to participate in a virtual visit/consultation, your Patient Consultant will follow-up with you and provide a personalized surgical quote for the procedures that were discussed.
  • An in-person consultation and pre-operative visit with your surgeon will be required prior to your surgery. Your surgeon reserves the right to alter your surgical plan after that visit to better fit your needs. No further fees will be charged for this in-person consultation and pre-operative visit.

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Contact Us


The Lindsay House

973 East Avenue
Rochester, NY 14607
Phone: (585) 244-1000

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